SwiftScore Privacy Policy

Last Updated: 11/07/2024

Introduction

SwiftScore, LLC ("SwiftScore", "we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our assignment management system and related services (collectively, the "Services").

We are dedicated to complying with all applicable laws and regulations in the United States that apply to the storage and analysis of student data, including but not limited to the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), the Children's Internet Protection Act (CIPA), and the Protection of Pupil Rights Amendment (PPRA).

This policy applies to information we collect:

  • When you visit the website https://swiftscore.org/ (our "Website").
  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

Information You Provide to Us:

  • Account information (e.g., name, email address, school affiliation)
  • Assignment information and content
  • Assessment data (e.g., grades, feedback)
  • Demographic information (when voluntarily provided)

Information Automatically Collected:

  • Usage data (e.g., interaction patterns, features used)
  • Device information (e.g., IP address, browser type)
  • Log data (e.g., access times, pages viewed)

Information from Third Parties

Some content or applications on the Website are served by third-parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Services
  • To personalize and improve user experience
  • To analyze and enhance our Services
  • To communicate with users about their accounts or the Services
  • To comply with legal obligations
  • To detect, prevent, and address technical issues

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Data Minimization and Access

SwiftScore implements a minimum access policy towards data, sharing only the smallest amount of data necessary to perform our duties. Students can only view their own information. Teachers can only view their own information and the information of their students. We conduct performance data analysis to help teachers understand their students and their students' performance in a more granular and specific way. This data is crucial towards benefiting student success.

Use of Artificial Intelligence (AI) Technologies

SwiftScore uses third-party AI providers to enhance our Services, including but not limited to assignment management, grading assistance, and data analysis. These AI providers may include, but are not limited to, OpenAI, UnifyAI, Groq, DeepInfra, OctoAI, and Fireworks.ai. SwiftScore does not directly send personal information such as provided names, email addresses, or school affiliations to these AI providers. Student responses to assignments are the only data sent to these AI providers for analysis. If a student submits personal information in their responses, it will be processed by these AI providers. SwiftScore does not encourage users to submit personal information in their responses.

Information provided through our website may be processed by these AI providers. We do not disclose which specific AI model is being used to process user data at any given time. The use of these AI providers is governed by their respective privacy policies and terms of service. We have selected AI providers that demonstrate a commitment to data privacy and security. However, we do not control their data practices.

AI Provider Privacy Policies:

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With third-party service providers who help us operate our Services
  • With AI providers as described in Section 5
  • To comply with legal obligations
  • In connection with a merger, sale, or acquisition of all or a portion of our company

We do not share data with third-party organizations that are not directly tied to SwiftScore's mission or functionality. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security best practices

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Access and Correction

You have the right to access and correct your personal information. Parents, guardians, and authorized school personnel can review, correct, or delete the personal information of students under 18 years of age.

Opt-out

Users have the right to opt-out of model training and data analysis. To exercise this right, contact us at contact@swiftscore.org.

Deletion

Upon request, we will delete user information once it is no longer needed for educational purposes, such as after the end of a school year or when a student graduates.

COPPA Compliance

For students under the age of 13, we require verifiable parental consent before collecting personal information.

Retention of Data

We retain personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SwiftScore
12 Dogwood Rd
Bedford, NY 10506
Email: contact@swiftscore.org

By using SwiftScore, you agree to the collection and use of information in accordance with this Privacy Policy. For more information about our terms of use, please visit www.swiftscore.org/terms.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.